top of page

Privacy Policy

Chris Lam Connects (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, and resources.

​

By using our website (chrislamconnects.com) or engaging with our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

​

1. Information We Collect
We may collect the following types of information:

A. Personal Information You Provide Voluntarily

Name, email address, phone number

Billing and/or credit card information for purchases

Mailing address (if applicable)

Details you provide through forms, surveys, account registrations, or when booking services

B. Automatically Collected Information

IP address, browser type, device information, operating system

Cookies, pixels, and other tracking technologies

Pages visited, time spent on site, and navigation patterns

C. Non-Personal Demographic Information

Age, gender, location, and preferences (only if voluntarily provided or anonymized)

​

2. How We Use Your Information
We use collected information to:

  • Provide and improve our services

  • Process transactions and deliver purchased products or services

  • Respond to inquiries and customer service requests

  • Send marketing communications (with your consent where required)

  • Personalize your user experience

  • Administer promotions, surveys, or other site features

  • Comply with legal requirements

​

We do not sell or rent your personal information to third parties.

​

3. Cookies & Tracking Technologies
We use cookies to:

  • Improve site functionality and performance

  • Remember preferences and settings

  • Analyze site traffic and user behavior

  • Track advertising performance (if applicable)

You may disable cookies in your browser settings, but some site features may not function properly.

​

4. Third-Party Disclosure & Links
We may share information with:

Service providers and partners who assist in operating our website or delivering services (e.g., payment processors, email marketing platforms)

​

Law enforcement or regulatory bodies when required by law

Our website may link to third-party sites with their own privacy policies. We are not responsible for the privacy practices of these external websites.

​

5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

​

6. GDPR Compliance (EU Users)
If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Access: Request a copy of your personal data

  • Correction: Request corrections to inaccurate data

  • Deletion: Request deletion of your personal data (“right to be forgotten”)

  • Restriction: Request restriction of processing

  • Portability: Request transfer of your data to another service provider

  • Objection: Object to certain types of processing, including marketing

To exercise these rights, email [your email address]. We will respond within 30 days.

Legal bases for processing data include your consent, contract performance, legal obligations, and legitimate business interests.

​

7. CCPA Compliance (California Residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request disclosure of the personal data we collect, use, or share

  • Right to Delete: Request deletion of your personal data

  • Right to Opt-Out: Opt out of the sale of your personal data (we do not sell personal data)

  • Right to Non-Discrimination: You will not be discriminated against for exercising your rights

You can submit a request by emailing [your email address]. We will verify your request and respond within 45 days.

​

8. Security Measures
We use SSL encryption, secure servers, and restricted access to protect your information. All sensitive data is processed through secure third-party payment gateways and not stored on our servers.

​

9. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from children under 13 without parental consent. If we learn we have collected such data, we will delete it immediately.

​

10. Email & Marketing Communications
In compliance with the CAN-SPAM Act, we:

  • Do not use false or misleading headers or subject lines

  • Identify advertising messages clearly

  • Include our business mailing address in all emails

  • Provide a clear opt-out method in each email

  • You can unsubscribe at any time by following the link in our emails or contacting us directly.

​

11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our site after changes are posted constitutes your acceptance of the revised policy.

​

12. Contact Us
If you have any questions about this Privacy Policy or your personal data, contact:

Chris Lam
Email: chris@cupofjoesocial.com

​

Updated 8/1/2025

bottom of page